Frequently Asked Questions

Yes! Nude Brown Sugar products are crafted with gentle, plant-based ingredients and no harsh chemicals. Many formulas are designed specifically for dry, scarred, or inflamed skin. Always patch test if you're unsure.

Yes. Our products are formulated with ingredients like rosehip oil, calendula, aloe vera, and vitamin E — all known to support skin recovery and reduce the appearance of scars over time. Consistent use is key.

Most of our ingredients are naturally derived, with minimal safe preservatives only when necessary for water-based products. No parabens, sulfates, or artificial dyes — ever.

No. We carefully balance our butters with lightweight oils and arrowroot powder to leave skin soft, not sticky. They're rich but fast-absorbing, ideal for daily use.

Everyone’s skin is different, but most customers notice improved texture and hydration within the first week. For fading scars or burns, consistent use over several weeks is recommended.

We avoid ingredients known to be harmful during pregnancy, but we always recommend checking with your healthcare provider, especially if you're using products with essential oils.

Store in a cool, dry place away from direct sunlight. Because our products are made fresh and without synthetic stabilizers, extreme heat may soften or melt them — but this does not affect performance.

Due to the nature of our handcrafted skincare, we do not accept returns. However, if there’s an issue with your order, please contact us within 7 days of receiving it and we’ll do our best to make it right.

Currently, we only ship within the U.S. but we’re working on expanding soon. Stay connected through our newsletter for updates.

You can reach us anytime at hello@nudebrownsugar.com or use the contact form on our website. We typically respond within 24–48 hours.